Canceled or Rescheduled Events – In either case, we’ll alert you ASAP.
Canceled Events – If your event was canceled, in most cases you won’t need to do a thing: we’ll inform you of the cancellation and refund the amount you paid for your tickets, including all fees on the same payment method used for purchase.
Rescheduled Events – If your event was rescheduled, we’ll contact you with the new date and time ASAP. Can’t make it? Then we’ll credit your account if you notify us 48 hours before the next event.
Refunds and Exchanges – All tickets for events are fully refundable for 72 hours after purchase. The standard policy is No Refunds or Exchanges after 72 hours of your purchase, but if something comes up closer to the event and you can’t make it, we’ll do everything we can to help.